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Terms & Conditions

Please read these terms carefully before using our services. Your expedition begins with understanding the rules of engagement.

 
Introduction

Welcome to Latitud. By accessing and using our website and rental services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any order.

Latitud provides short-term rental of travel accessories and equipment. All items listed on our website are available for rental only and remain the property of Latitud at all times.

All products offered by Latitud are pre-loved (second-hand) and carefully inspected before each rental.

By placing an order, you acknowledge and accept that:

  • Items may show minor signs of previous use
  • We cannot guarantee a specific brand, size, or color
  • Items are provided based on availability
  • All bookings must be made through our website
  • Full payment (including any applicable deposit) is required at checkout
  • Payments are processed securely via third-party providers
  • A refundable security deposit may be required
  • Deposits are refunded after inspection upon return
  • Deductions may apply for damage, loss, or excessive wear
  • We offer free delivery across Europe
  • Delivery is made to the address provided at checkout
  • Delivery times may vary depending on location
  • Return shipping is the responsibility of the customer
  • Items must be returned within 5 business days
  • Late returns may incur additional charges

Customers agree to:

  • Use items responsibly
  • Not misuse or modify equipment
  • Return items in acceptable condition

Customers are responsible for any damage, loss, or theft during the rental period. Costs may be deducted from the deposit or charged separately.

  • Cancellation terms may vary
  • Refunds are processed to the original payment method
  • Processing time depends on the provider

Latitud is not liable for:

  • Injury or damage caused by product use
  • Delivery delays from third-party providers

Latitud reserves the right to update these Terms at any time.

For questions, please contact us via the website.

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